Need Help?

JobMatchPro.com puts the power of video into the job applications, but all that power is not going to do you any good if you can’t use it. If you’re looking for help with something to do with the job application process, you’ve come to the right place. Click on any of the below topics to see our answers to your questions:

Answers for Job Seekers and Employers

Answers for Job Seekers

Answers for Employers

Answers for Job Seekers and Employers

Registering for an account

If you would like to register for an account, click on the "Register" button in the upper right of any page. Once you have been taken to the registration page, you will need to fill out the forms for contact information and log-in information. Only one JobMatchPro.com account is allowed per e-mail address. When you create your user name and password, pick a memorable user name and a password that is more than 6 characters long. The employer can’t see your user name, so don’t worry if it sounds professional or not. You can use any combination of letters and numbers for the password, but it is case sensitive which means that "PaSSwOrd" and "password" are different passwords. For help on generating a strong password, click here. Be sure to write down your username and password in a secure place.

I’ve Lost or Forgotten my Password

If you’ve lost or forgotten your password, don’t worry. Click here and enter the email address that you used to join JobMatchPro. We’ll send an e-mail to that address with your username and a link to reset your account’s password.

I’ve Lost or Forgotten my Username

If you’ve lost or forgotten your username, don’t worry. Click here and enter the email address that used to join JobMatchPro. We’ll send an e-mail to that address with your username and a link to reset your account’s password.

Editing Your Video

So you’ve recorded together the bits of your video but you really want to cut out that bit in the middle when you had a sneezing fit. Where can you go? There are a varieties of software out there that you can use to edit your video. Your camera likely came with some, but if you don’t like it—or lost it and never installed it—you may want to check out http://avidemux.sourceforge.net/ for a freeware video editor that reads many types of recorded video.

There are many other video editors out there, such as Final Cut Pro and Adobe Premier, but these frequently cost thousands of dollars to get a license. While they have more features and greater usability than Avidemux does, the cost is usually so high that you may not want to get them. A compromise between Final Cut or Premier and Avidemux is Ulead’s MediaStudioPro, which is offered to members of JobMatchPro.com at %age off, saving you $dollars. It is not quite as powerful as the thousand-dollar professional packages, but it has all of the features that you will need for your video on JobMatchPro.com and is easy to use.

Once you have decided what program to use to edit your video, we have a few tips for you to make a better video. Pay attention to the message that you’re sending. Edit out any long pauses in your video unless you really intend for them to be there, Keep the video tight and short. Two minutes, tops.

Uploading a video

In order to upload a video, you will need to either post a resume or post a job. Once you have finished filling out the information required to post a resume or a job, you will be taken to a screen that prompts you to upload a video. Click on the "Browse" button and the navigate to the file that you want to upload as a video. After selecting to upload the video, it will take a while for it to transfer. Don’t navigate away from the upload page until the process is done, or else your video may not upload correctly.

Questions About Equal Employment Opportunity?

Pursuant to Title VII of the Civil Rights Act of 1964, the Equal Pay act of 1963, the ADEA, the Rehabilitation Act of 1973, Titles I and III of the ADA, and the Civil Rights Act of 1991, it is against the law to use race, religion, gender, age, sexual preference, color, disability, or national origin as a basis for discrimination in employment. This means that when an employer is evaluating potential employees on JobMatchPro.com, the evaluation can only be based on characteristics that are relevant to the job. These characteristics may be things such as relevant education, previous job experience, job history, or any other item that may factor into whether a potential employee can perform the duties required by the job position. Certain other elements that may be obvious due to the video nature of job applications on JobMatchPro.com, such as gender, race, age, disability or national origin, should not be used to determine if an applicant will be hired.

JobMatchPro.com takes Equal Opportunity seriously and requires that all job posters accept the terms of the above acts as part of the terms of service to post jobs on our website. If you feel that you have been discriminated against during the hiring process due to a protected status such as race, gender, disability, or religion, please contact us at Address@JobMatchPro.com and we will investigate promptly.

Employers need to follow the principles set down in the above laws. If you are not hiring an applicant who is clearly qualified for the job posting, make sure that the criterion that you are using to determine who you hire is not based on a protected status. If you are found to be in violation of any of the above laws, your account with JobMatchPro.com can be suspended. E-mail us at Address@JobMatchPro.com if you have any questions.

Questions About Your Privacy?

JobMatchPro.com is very serious about keeping your personal information safe. Privacy and personal information are issues that should be a concern for any users of social media such as JobMatchPro.com. We have some tips to help you keep sensitive information private, but it boils down to this: do not put sensitive information up where it is readily available on the internet. Do not give your sensitive information out to strangers. Of course, some information is essential for employers, so you do need to put some of your information out there for others to see.

JobMatchPro.com only allows users who have registered with us to view your contact information, which limits who will be able to look at any personal data. That said, make sure that you do not post your credit card information, birth date, driver’s license information, passwords, or any personal financial information on JobMatchPro.com, or in a resume or video interview. Employers do not generally have a right or a need to ask for any of the above data except to ask if you are over 18 or over 21. If an employer, or anyone posing as an employer, asks you for your social security information or for personal financial information for any reason, do not provide them with the information that they ask for and report them to us at Address@JobmatchPro.com.

Employees looking for work are not being unreasonable if they ask for stock ticker names or your company’s legal name to check up on a company on the internet or with the Better Business Bureau. That said, there is no reason for an employer to give anyone access to private financial data or other employees’ personal information. If you have been asked for personal financial information by a prospective employee or anyone posing as a prospective employee, please report the issue to us here and do not give the job seeker the data that he or she requests.

Still have a question? Have any good ideas?

Do you have a great idea for a FAQ question that isn’t here? Have a question that you need answered and can’t find us? Email us at address@JobMatchPro.com and we’ll get back to you promptly.


 

Answers for Job Seekers

Searching for a Job

To start searching for a job, type in a descriptive term for the type of job that you want, such as "Ruby Developer". Then select a job category, type in the zip code of the area that you are looking to get a job—or leave the zip code area blank if you are willing to re-locate—and press "Find Jobs!" If you would like to sort by keyword relevance, if you would rather search by city and state instead of zip code, or if you only want to find jobs with a video attachment, select "Advanced Search" and continue on from there. Your search results will be returned as a list of job titles. Click on any that sound interesting to see more about them.

Applying for a job

Applying for a job on JobMatchPro is easy. After you’ve searched and found a job that interests you, click on the "Apply for This Job" button. Then, stuff will happen. I don’t know what yet because we haven’t got it all working.

Writing a Good Resume

A good resume is something of an art form. It is hard to condense your personality, skills, and work history into one page of paper. While JobMatchPro.com makes it easier for you to really show an employer your stuff with video, a well-written print resume is still important. Follow the below tips to help make sure that you’re writing a distinctive resume.

  • Keep it short. Unless you have been a senior vice president and CEO of a host of companies, there is no need for your resume to go over a page.
  • Employers looking for employees in technical or skill-based fields will use certain search terms. Programmers know languages like C# or ASP. Mechanics have certifications, and professionals have business licenses. Make sure that if you have any certifications or knowledge that is likely to be a search term for an interested employer.
  • Check all of your work for typos. Better yet, have someone else who you trust to do a thorough job of it to check through your resume for typos for you. Even before an employer watches your video, he or she will look over your resume. If there are any mistakes there, the employer will likely simply go on to the next resume.
  • Make sure that your resume is easy to read and laid out intelligently. Do not write your resume in a cursive font and do not make it six-point font so you can fit all of the text on to one page. Do you know what happens when an employer comes across a resume that is not easy to read? He or she goes on to the next one.
  • Organize the resume coherently. Put your summary, your objective—what you want out of an ideal job—followed by your skills, then your work history, with any applicable education at the end. Or put things in a different order. Just make sure that you have a logic behind your resume and that a potential employer will be able to figure it out.

A full and exhaustive resume primer is beyond the scope of this FAQ. If you are writing a resume for the first time or think that you need to re-write your resume for maximum punch, try visiting a site like http://www.rockportinstitute.com/resumes.html. Please note that JobMatchPro is not affiliated with the Rockport Institute and is not endorsing any of their products in any fashion. Also, search on Google.com or Yahoo.com for "Resume Writing Tips" and you should be able to find a good resource easily.

Posting a Resume and Video

So you’ve signed up for an account with JobMatchPro, confirmed your account through your email, and now you want to post a resume and video? Great! Here’s how to do it: First, log in to JobMatchPro by clicking on the Login text near the upper right corner of the site. Then, select "Post Resume". You will be able to either enter the data manually into our resume builder for your work history, education, skills, and hobbies, or you can upload the text of a resume that you have already created. To upload an already-created resume, select "Go to Custom Resume Uploader" and then copy and paste the text of your resume into the text field. Make sure that you have set off different sections of your resume with bold or larger font headers to help employers navigate your resume easily.

Editing an Uploaded Resume

So you’ve uploaded your resume and shown it a friend of yours who points out that you misspelled your name. What do you do? Don’t worry; you can easily edit your resumes after they’ve been uploaded.

Log in to JobMatchPro.com and then select the "My Resumes" option in the top banner. Find the resume that you would like to edit (you did give it a descriptive name, didn’t you?) and then select "Edit Resume". Make whatever changes you would like to, and then be sure to press the "Save Changes" button before you navigate away or else the changes will not be kept.

Deleting an Uploaded Resume.

You’ve decided that you don’t want to be an electrician any more, but would rather pursue a career in underwater basket-weaving? Rather than go through all the edits that you would have to in order to edit your electrician resume, how about you just delete it and make a new one?

Log in to JobMatchPro.com and then select the "My Resumes" option in the top banner. Find the resume that you would like to delete (you did give it a descriptive name, didn’t you?) and then select "Delete Resume". We present you with a pop-up asking if you are sure you want to delete that resume. Double check the resume name, meditate for a moment on the meaning of the universe, and then select "OK" if you’re positive.

Making a Resume Private

There are two reasons to make a resume private: One, you want to tailor make a resume and video that is designed to make company XYZ want to hire you, or two, you have gotten a job and want to deactivate all of your resumes so that you will not be contacted any more. Either way, there’s an easy way to do this, too.

Log in to JobMatchPro.com and then select the "My Resumes" option in the top banner. Find the resume that you would like to make private (you did give it a descriptive name, didn’t you?) and then select "Set Private". Now, if only it was this easy to program your DVR...

Making a Resume Public

Change your mind about making that resume private? Like everything else on JopbMatchPro.com, we’ve made this easy, too.

Log in to JobMatchPro.com and then select the "My Resumes" option in the top banner. Find the resume that you would like to make Public and then select "Set Public".

Changing What Video You’ve Attached to a Resume

Found a better way to make your video resume pop? You can change it from your "My Resumes" page. Log in to JobMatchPro.com and then select the "My Resumes" option in the top banner. Find the resume that you would like to change the video on and then select "Change Video". Browse to where you have saved the video and then select "OK".

Adding a Video to a Resume After Resume Creation

Just finished your video resume masterpiece and you’re now ready to post it to a text resume? Log in to JobMatchPro.com and then select the "My Resumes" option in the top banner. Find the resume that you would like to change the video on and then select "Add Video". Browse to where you have saved the video and then select "OK".

Help! I Attached the Wrong Video to my Job Application!

Did you accidentally upload that video of your niece’s birthday party to the resume that you sent in response to a job? Well, you may be in luck. We e-mail employers with your text resume and a link to your full resume. If the employer hasn’t seen it yet, you may be able to change it in time.

Log in to JobMatchPro.com and then select the "My Resumes" option in the top banner. Find the resume that you would like to change the video on and then select "Change Video". Browse to where you have saved the video and then select "OK". And make sure you know which movie is getting uploaded next time.

How do I Change my Contact Info?

Did you move and you need to update your contact info on JobMatchPro.com? Your contact information, as well as some other things, is stored under "My Account". Log in to JobMatchPro.com and then select the "My Account" option in the top banner. Select the "(edit)" text next to "Contact Information" and then make any changes that are necessary.

How do I Change my Password?

Security experts tell us that it is a good idea to change your password for any secured login at least once a month. To change your password on JobMatchPro, log in to and then select the "My Account" option in the top banner. Scroll down and select "Change Password". Type your new password in twice and you should be good to go. Make sure that you write down your password in a secure place in case you forget it.

How do I Change my Career Info?

Your career information, as well as some other things, is stored under "My Account". Log in to JobMatchPro.com and then select the "My Account" option in the top banner. Select the "(edit)" text next to "Career Information" and then make any changes that are necessary.

Commonly Asked Interview Questions

So you want to impress your potential employers with snappy answers to the interview questions that they want to ask. You can look at our list of common questions here, and pick out three or four that you would like to answer on your video resume. Remember that it is just as important to showcase who you are when you answer these questions as it is to answer them well. If you are obviously reading off cue cards held off-camera when you answer a question, no matter how good the answer is, it will not be well-received.

Successful Video Interview Tips

If you want to really wow employers, make sure that your video not only shows them information about you, but that it also looks and sounds professional. See tips on how to do that here.

Still have a question? Have any good ideas?

Do you have a great idea for a FAQ question that isn’t here? Have a question that you need answered and can’t find us? Email us at address@JobMatchPro.com and we’ll get back to you promptly.


 

Answers for Employers

Posting a Job

So you’ve signed up for an account with JobMatchPro, confirmed your account through your email, and now you want to post a job? Great! Here’s how to do it: First, log in to JobMatchPro by clicking on the Login text near the upper right corner of the site. Then, select "Post Jobs". Enter the data manually into our Job Poster for your desired job title, location, description, contact information, and advertising location.

Making a Good Job-Posting Video

Make sure that you are presenting your company well with your job posting’s accompanying video. There are some technical tips of the trade here, and you can see a list of common interview questions (if you would like to ask that all job applicants answer them in order to be seriously considered) here.

Searching for Resumes

It would be great if there was a way to do this so that I could actually write it up.

Still have a question? Have any good ideas?

Do you have a great idea for a FAQ question that isn’t here? Have a question that you need answered and can’t find us? Email us at address@JobMatchPro.com and we’ll get back to you promptly.